Full product structure for a Fresha-minus-marketplace booking and operations platform across client app, salon admin app, POS, payments, CRM, marketing, reporting, and multi-location control.
View Build Modules Scope Discovery CallService categories, descriptions, durations, pricing, team visibility, venue details, and real-time availability across website/social/Google entry points.
Service/professional selection, live date-time slots, instant confirmations, appointments and classes, group booking, next-available behavior, waitlist.
Upcoming booking views, cancellation, rescheduling, rebooking shortcuts, and favourites for staff/services.
Deposits and upfront payments, post-service app payments, saved cards, and wallet visibility for balances, gift cards, memberships, and packages.
Automated confirmations, reminders, confirmations requests, thank-you messages, promo campaigns, reactivation nudges, waitlist alerts, and review requests.
Pre-appointment forms, allergy capture, patch-test workflows, and appointment-specific intake.
Off-peak/last-minute incentives, limited-time deals, loyalty perks, memberships, packages, gift cards, and rewards redemption.
Verified reviews, tipping in supported flows, and rebooking loops for repeat visits.
Service categories, durations, flexible pricing, add-ons, bundles, staff assignment, patch tests, and resource links.
Unified online/in-store bookings, blocked time, breaks, holidays, training, extra service time, team shifts, notes, and group appointments.
Rooms, spaces, and equipment allocation by service with calendar usage and utilization reporting.
Client records, visit history, notes, allergies, patch tests, forms, balances, memberships, packages, gift cards, and segmentation data.
Custom form builder, auto-send before appointments, and workflow-linked clinical/safety notes.
Mixed carts for services, retail, add-ons, memberships, gift cards, packages with split/partial payments, tips, and receipts.
Integrated online/in-person processing, deposits/prepayments, country-aware methods, payout sync, and no-show protection patterns.
Schedules, shift visibility, appointment notifications, commission rules, and tip reporting (not a full HRIS by default).
Catalog, stock tracking, stocktake, supplier ordering, consumption tracking, and product sales visibility.
Email builder, templates, segmentation, promotions, reactivation, reminders, loyalty rewards, and slot-filling campaigns.
Points, tiers, package/membership management, digital and in-store gift cards, and wallet-based benefit redemption.
Verified review requests plus optional Google review routing workflows.
Revenue, services, products, tips, staff, cancellations, gaps, pricing impacts, custom reports, and team sharing.
Google Reserve, website widget, Facebook/Instagram links, Meta Pixel, Google Analytics, and export connectors.
Independent to enterprise scaling with cross-site consistency for scheduling, POS, payments, and reporting.
Eligibility-led pre-approved offers, fixed-fee models, repayment from daily sales, and optional early payoff.
Grouped full-scope inventory for implementation planning.
Booking availability engine, pricing rules engine, loyalty/wallet ledger, checkout/order engine, notification automation engine.
Client, receptionist, stylist/therapist, manager, owner, multi-location operator, finance/admin.
Services, schedules, resources, clients, bookings, orders, payments, inventory, campaigns, memberships, reviews, analytics events.
Payments + terminals, Google Reserve/links, social booking links, analytics and ad pixels, export connectors.
Consent capture, allergy/patch-test records, appointment notes, policy and cancellation acknowledgements.
Location-scoped permissions, centralized reporting, templated services, cross-site settings inheritance.